AS 10002

AS 10002 – Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)

Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.

Product Details

Edition:

2nd

Published:

03/25/2022

ISBN(s):

9781761137037

Number of Pages:

60

File Size:

1 file , 2.5 MB

Product Code(s):

10286016, 10286017

Note:

This product is unavailable in Ukraine, Russia, Belarus