AS 3906 – Quality of service – Guide to customer expectations
Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
Product Details
- Edition:
- 1st
- Published:
- 01/01/2004
- ISBN(s):
- 0733759572
- Number of Pages:
- 12
- File Size:
- 1 file , 220 KB
- Product Code(s):
- 10139581, 10139564, 10139545
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
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