Q9004-2 seeks to encourage companies to manage the quality aspects of their services in a more effective manner.It recognizes that a failure to meet quality objectives can have results that may adversely affect the customer, the company, and society.
- Published:
- 01/01/1991
- Number of Pages:
- 17
- File Size:
- 1 file , 1.2 MB
- Note:
- This product is unavailable in Russia, Ukraine, Belarus
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